Banca Intesa: conquering the cultural challenges of op risk
MILAN - Much ink will be spilled over the more quantitative aspects of operational risk — modelling, data gathering, technology infrastructure, for example. But it's the cultural challenges of implementing an operational-oriented framework that risk managers are finding the most difficult to grapple with.
According to Arscott, creating an internal culture that is friendly to the collection of operational risk data and
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