Award Winner: Prudential Financial

"When we looked around we thought the superior approach was the one the banks were taking, even though it was not mandated for us. It's just the right thing to do," says Mario Mosse, vice-president in the risk management function at New Jersey-based Prudential Financial – the inaugural winner of the insurance industry category.

Prudential's operational risk framework incorporates many of the elements that might be found at an advanced measurement approach bank (for example, there's a self